Incident response
Structured troubleshooting, clear escalation, and practical handover notes.
NETWORKS. SYSTEMS. CONNECTIONS.
Sina Zangeneh / NOC & Network Operations
Operational clarity.
Network expertise.
Network operations professional and MikroTik expert with 8+ years of experience. Bringing together incident troubleshooting, monitoring, shift planning, and automation—with a focus on NOC leadership.
Explore my NOC profileNOC /
Leadership focus
Professional direction: NOC Manager / NOC Supervisor
A technical foundation.
An operational mindset.
I bring more than eight years of network and infrastructure experience and an MSc in IT with a focus on computer networks. My background spans MikroTik and Cisco networking, Linux systems, VoIP platforms, and service monitoring.
My professional direction is NOC leadership: connecting technical investigation with clear escalation, coordinated shifts, useful reporting, and repeatable operating procedures. I’m especially interested in using automation to reduce routine work and help teams focus on service issues.
Team & shift coordination
Planning round-the-clock coverage and making responsibilities visible.
Service visibility
Monitoring, alert review, and reports that support operational decisions.
Continuous improvement
Documented procedures, configuration backups, and workflow automation.
01 /
A little about me
A hands-on approach.
A systems-level perspective.
My background brings together network operations and the services running on top of them. From routing and Linux administration to telephony and monitoring, I enjoy understanding how the pieces work together—and making day-to-day operations simpler.
8+Years of experience
MScIT · Computer Networks
EN / FAEnglish & native Persian
SPECIALIST FOCUS
MikroTik.
Beyond the basics.
Practical RouterOS expertise across routing, tunnels, traffic management, and secure administration.
Routing & resilience
OSPF, BGP policies, recursive routes, and failover.
VPNs & tunnels
WireGuard, OpenVPN, L2TP, GRE, and IPIP connectivity.
Security & traffic control
Firewall rules, NAT, address lists, and queue strategies.
Operations & troubleshooting
Router backups, Netwatch, Torch, and configuration workflows.
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Where I work best
From the network edge to everyday operations.
01
Network engineering
Routing, switching, VPN connectivity, firewall policies, and practical network troubleshooting.
02
VoIP & telephony
PBX administration, SIP trunks, call routing, queues, and call-center workflows.
03
NOC & monitoring
Host and link monitoring, alerting, incident investigation, and operational reporting.
04
Systems & automation
Linux administration, virtual infrastructure, and API-driven workflows that reduce repetitive work.
03 /
Projects & engineering work
Practical problems. Clear technical scope.
A selection of work and automation projects I’m developing. The diagrams show each project’s scope; they are not screenshots of production systems.
VOICE INFRASTRUCTURE/ 01
SIP trunk→PBX→Queues
FreePBX & Issabel operations
PBX configuration and troubleshooting across call routing, SIP trunks, queues, voicemail, and call records.
Asterisk · FreePBX · Issabel
MONITORING AUTOMATION/ 02
Host list→Zabbix API→Dashboard
Zabbix host onboarding
A project to bring spreadsheet-based host lists into Zabbix, apply consistent tags, and organize ICMP graphs in a shared dashboard.
Zabbix API · ICMP · Dashboards
NETWORK OPERATIONS/ 03
Routers→SSH→Backups
MikroTik backup automation
An automation project for collecting binary backups and configuration exports, organized by each router’s identity.
RouterOS · SSH · Configuration backup
WORKFLOW AUTOMATION/ 04
Events→n8n→Reports
Connected operational reporting
Using n8n and APIs to connect monitoring events, spreadsheet checks, scheduled tasks, and email reports.
n8n · REST APIs · Google Sheets
TEAM OPERATIONS/ 05
Shifts + KPIs→Rules→Reports
NOC performance & shift planning
A portal project bringing together shift schedules, Jira activity, and telephony metrics to support performance reporting and pay calculations.
Jira · PBX metrics · Shift scheduling
CLOUD OPERATIONS/ 06
Cloud API→RouterOS→Validation
VPS network provisioning
An API automation project for coordinating VPS IP assignments, RouterOS configuration, and source-address connectivity checks.
Cloud APIs · MikroTik · Connectivity checks
04 /
Technical toolkit
The technologies behind the work.
Routing & switching
MikroTik · Cisco · OSPF · BGP · VLAN · NAT
VPN & secure access
WireGuard · OpenVPN · L2TP · GRE / IPIP · Firewall policies
Voice & collaboration
Asterisk · FreePBX · Issabel · SIP / PJSIP · Zimbra
Monitoring & operations
Zabbix · Cacti · ICMP · Jira · Incident investigation
Systems & virtualization
Linux · Bash · VMware ESXi · Docker · Nginx
Automation & integration
n8n · REST APIs · Scheduled workflows · Google Sheets
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Professional background
Engineering with an operational perspective.
With an MSc in Information Technology focused on computer networks and more than eight years of experience, my work connects hands-on troubleshooting with the needs of a NOC team. My professional focus is network engineering and NOC operations, including incident investigation, monitoring, documentation, and shift coordination.
Continuous learning
Advanced routing, BGP policy, MPLS / Segment Routing, VXLAN / EVPN, and Linux administration.
Certification goals
CCNA / CCNP · MTCNA / MTCRE · LPIC-1 / LPIC-2
Always curious. Always connecting.
Sina Zangeneh_